Privacy — Sorted

The TL;DR.

What we collect: the minimum needed to verify you (name, date of birth, ID), let you transact (phone, email, transactions), and stay legal (AUSTRAC reporting).
What we sell: nothing. We don't sell, rent or trade your data. Not now, not ever.
Who we share with: the AUDD issuer (AUDC Pty Ltd), our identity-verification provider, our wallet provider, our cloud infrastructure, and law enforcement when legally required. That's it.
Where it lives: Australian data centres (Sydney). Encrypted at rest and in transit.
How long we keep it: only as long as legally required (seven years for transaction records, per AUSTRAC). After that, deleted.

The longer answer.

What we collect at signup

Phone number, email, full legal name, date of birth, residential address, and one form of government photo ID (driver's licence or passport). This is the legal minimum for AUSTRAC-regulated services in Australia. Identity documents are verified by a third-party provider (Frankie One); we keep a reference to the verification result, not the document itself.

What we collect during use

Every transaction (sender, recipient, amount, time), device info (model, OS, app version), and sign-in activity. We use this to spot fraud, comply with regulation, and improve the product.

What we never collect

Browsing history outside the app, location beyond country level, your contacts (unless you explicitly grant access for handle search), photos, microphone, or anything not directly related to the app working.

On the blockchain

Solana is a public ledger. Anyone can see that one wallet sent AUDD to another, including the amount. Your @handle and identity are not on-chain; the link between your identity and your wallet stays inside Sorted unless you choose to share it.

Cookies and tracking on this website

This marketing site sets no cookies and runs no third-party analytics or ad pixels. If you claim a handle or send us a message, we store what you typed plus your IP address and browser string so we can spot abuse.

Your rights

Under the Australian Privacy Principles you can:

Request a copy of the data we hold on you by emailing privacy@paymentsorted.com
Correct inaccurate data
Request deletion (subject to AUSTRAC retention requirements for transaction records)
Lodge a complaint with the OAIC if we get this wrong

Changes to this policy

We'll notify users in-app and by email at least 30 days before any material change.

Privacy policy.